For 24 hour customer service, or lost or stolen cards, contact us on: 1300 150 100. Commissioner of Japan Tourism Agency Registered Travel Agency No. Please let us know what you need for your insurance claim and our team will email you a document within five days. Jetstar Customer Care. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Jetstar Asia Contact Phone Number is : +65 63180888,+65 8006161977 and Address is 30 Airport Boulevard, PO Box 323, Budget Terminal, Singapore 819662 Jetstar Asia traded as Jetstar Asia Airways Pte Ltd is a Singapore based airline. For more information and to check the terms and conditions go to Jetstar Credit Cards. Phone Number: Call 131 538 to reach someone at Jetstar headquarters. Contacting Jetstar - by phone or otherwise While +61-800-6161-977 is Jetstar's best toll-free number, there are 2 total ways to get in touch with them. Chat with us if you need to request specific assistance or would like to discuss your specific assistance needs. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. 02495. Jetstar Regional Services Pte Ltd, BRN: 201229688K. AUSTRALIA. Some fees may apply. 02495 Jetstar Japan Co., Ltd. Jetstar Holidays K.K. NEW ZEALAND. Go to the Frequent Flyer page for all contact information and enquiries about our Frequent Flyer partners. The Government need to encourage competition in the market or regulate the Qantas Jetstar monopoly which is failing Australians so badly. Flight date and time. We're really busy right now, but we’ll have an agent available to help you soon. The latest today was a flight to Auckland to connect with cruise. Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm. Check that it’s up to date! Speak to our team who will help you book your trip. Our Live Chat team is ready to help. Our Live Chat team is ready to help if you have a duplicate booking. If you’re outside Australia call: +612 8232 4677. Let us know if you'd like to make new booking or get help with a cancelled flight. 1829. 131 538. charges apply, Monday to Sunday. After 20 years as a frequent Jetstar customer I am now finished with them. Jetstar Regional Services Pte Ltd, BRN: 201229688K. If you’re travelling with more than one infant, or you would like to book a seat for your infant, please chat with us to make your booking. Our Live Chat team are ready to help. Customer service Jetstar : 131 538 Jetstar lost, late or damaged baggage: 1800 687 374 Group bookings Jetstar: 1300 792 688 Jetstar Travel Card: 1300 013 800 Travel insurance enquiries Jetstar: 1800 257 504 Jetstar Mastercard and Platinum Mastercard: 1300 150 100 Jetstar lost or stolen cards: 1300 013 800 Frequent flyer enquiries: 13 11 31. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Please try again, or check our help pages for an answer. Some fees may apply. Your credit voucher will be sent to your email address. We have lots of helpful answers and information on our contact us page. Chat with us to add baggage, seats, meals or entertainment to your booking. Some rude service at times was bad enough, but our last 3 flights have all been cancelled at short notice, usually late at night leaving us stranded. If you made your booking within the last hour and need to change your flight times or date, go to Manage booking to avoid fees. You'll need your booking reference number, which you can find on your itinerary. The quickest and easiest way to make changes to your booking is at Manage booking. Please have any relevant proof of payment documents, such as bank statements or transaction receipts, with you before starting the chat. Some fees may apply. Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm. I'm calling using my Bali SIM card and have tried with and without the prefixes, but all I … +855 23 220 909. AUSTRALIA. Flight date and time. Go to our Group bookings page for information and contact details. Customer Service Portal ... Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Customer Care. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. The fastest way to update your email address and request a credit voucher is through manage booking. Jetstar first used live chat in 2011 to help customers booking holiday packages on Jetstar.com and customer feedback for this service has been positive. For more information and to check the terms and conditions go to Jetstar Credit Cards. All our agents are currently busy or unavailable.Our contact centre is open 7 days a week from 8am – 8pm (local time).Please try again later or check our help pages. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Jetstar in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Jetstar, compared by speed and customer recommendations. For credit voucher FAQs, booking flexibility advice and details of the Fly Well program, check out the COVID-19 Help hub. For updates on departures and arrivals, check your flight status now. Jetstar "customer care" - 1300 360 933. Ask Jess, our virtual assistant, to help you with your claim. Commissioner of Japan Tourism Agency Registered Travel Agency No. If your card is lost or stolen, call the jetstar customer service number at any time on the number 1300 013 800 within Australia, or +6… - After receiving the offer a full refund, you may call customer service to ‘request’ a refund. The airline has domestic operations in … 24 hour customer service for Jetstar Mastercard and Platinum Mastercard can be reached at the jetstar contact number 1300 150 100 inside Australia, or +612 8232 4677 from outside Australia. Is anyone stuck in Bali having any success phoning the Jetstar Indonesian customer care team on +62 803 852 9779? Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Customer Care. Jetstar Regional Services Pte Ltd, BRN: 201229688K. If your flights, holiday packages or hotel bookings have been impacted by COVID-19 (Coronavirus), learn more about your options by reading these FAQs. Got a payment problem or need to check your refund status? For the quickest way to make a refund request, our virtual assistant Jess can help. Fare Difference may apply. 1829. ประเทศไทย (ภาษาไทย), 香港特別行政區,中國 (繁體中文), Monday to Saturday 8.00am to 6.00pm (local time), charges apply, Monday to Sunday in English, charges apply, in English, Monday to Sunday, press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time), calling from a PHS device, charges apply, Monday to Sunday 9.00am to 9.00pm (local time), Monday to Friday, 9.00am to 5.00pm (local time), toll free from local landlines only, Monday to Sunday, Monday to Friday (Reservations: 08:30am-05:30pm, Ticketing: 08:30am-05:00pm), charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time), toll free, phone must be connected to CAT network, in English, Monday to Sunday, Mobifone Corporation Network, Mon-Sun (toll-free, English only), Viettel Group Network, Mon-Sun (toll-free, English only), VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only). That aside, the service … Our Live Chat team is ready to help. If you can’t find what you’re looking for, please give us a call on one of the numbers listed below. However, this is a 'known'. Please have your Voucher or Gift Card details ready before starting the chat. Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm. Please have any relevant supporting documents with you for us to verify online. Our Customer Resolutions team is ready to assist. So I’ve wasted 3 hours of my time trying to get help with a problem for a flight that’s in 48 hours. You'll need your booking reference, which you can find on your itinerary. This is the number listed on their travel alerts page. Hello! GPO Box 4713, Melbourne VIC 3001, Australia. NEW ZEALAND. Singaporean Travel Agent License No. Jetstar Regional Services Pte Ltd, BRN: 201229688K. You can call Jetstar Airways at phone number, write an email, fill out a contact form on their website www.jetstar.com, or write a letter to Jetstar Airways Pty Ltd, 79 Victoria Parade, Collingwood, Victoria, 3066, Australia. Monday to Saturday 8.00am to 6.00pm (local time) +613 9645 5999. Phone: +44 (0) 207 307 3082 Email: JetStar@pmi-music.com. Let Ask Jess, our virtual assistant, help you. With its fleet of 64 Airbus aircraft, the company operates a network of 34 national and international destinations. Our Live Chat team is ready to help. “Four out of five Jetstar customers who have used live chat have had their query resolved on first contact and customer satisfaction rates are around 90 per cent,” Mr Koczkar added. Please have any relevant baggage receipts or claim documents with you for us to check online. AUSTRALIA. Commissioner of Japan Tourism Agency Registered Travel Agency No. Here is the Unofficial Jetstar Refund Policy Guidelines: - Offer of a full refund is not a commitment that Jetstar will refund your fare. Please have screenshots or itineraries ready for us to check online. Jetstar customer care a complete misnomer, 86% of Jetstar reviews at 1 star says it all. Ask Jess can find your voucher. Jetstar Phone Number +61-383761165 : You can make a call to the customer support of the airline. For those few customers who feel they have not experienced our usual excellent customer service, we apologise for the inconvenience and ask that you contact us at Jetstar Telephone Reservations 0800 800 995 within NZ or via email to customer.relationships@jetstar.com so we can provide our normal consistent high level of service. … Go to our Holiday bookings page for information and contact details. Go to our Price Beat Guarantee page to submit a Price Beat Guarantee booking request. Some fees may apply. Club Jetstar and Frequent Flyer Loyalty programs, Jetstar Credit Card & Travel Insurance products, Check your email address before requesting your credit voucher, Claim additional expenses as a result of your flight delay or cancellation, Bookings for more than one infant, or an infant in a seat, ประเทศไทย (ภาษาไทย), 香港特別行政區,中國 (繁體中文). You’ll need your booking reference and the email you used for your original booking. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. The trick is that at first blush the Jetstar flight seems cheaper than the comparable Virgin flight, but once you consider the necessary add-ons the Jetstar flight might be equal or dearer to the Virgin flight. - There are no defined guidelines that determine a refund request’s success. For 24 hour customer service, or lost or stolen cards, contact us on: Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. 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