Help! This is an app quality problem. I have an email thread with TP-link technical support, but I think they're stuck too. Some early models of black IHD3 aren't able to connect to Wi-Fi. Trying to get ST to recognize them, but they are never found when searching for new devices. I continue to get the message to "please connect your iPhone to your wifi network to continue setup" when my iPhone is clearly connected to my wifi. 2) It’s too far from your electricity smart meter. Smart bulbs acting up? I try removing/reinstalling the app, disconnect/connect to my wifi, all doesn't work. You will find a Virtual ID, note it down. Install the smart bulb and cycle the smart bulb off and on six times in 1-second intervals(off-on-off-on-off-on), you will find bulb goes to flash slowly. A LIFX bulb must have up-to-date firmware to connect to an Apple HomeKit. The Lenovo Link Pro app fixed the issue. Smart Strips. Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. Any tips or tricks to fix this? Copyright 2019 Merkury Innovations. I figured out the issue and I think there's a problem with the app. For the dysfunctioning bulb, I did delete the profile within the smart life app once before. i get the flashing lights, but when it comes time for my Android's Kasa app to detect the TP-link wifi, it fails and says "Unable to connect." Try a manual reset. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Thanks! Therefore I cannot find and Wi-Fi connect my SMart Bulbs. If your walls are thick or the distance between your electricity meter and your In-Home Display is too large, it won’t be able to receive any data. Re:Issue with WiFi when setting up smart bulb. I'm not on a VPN or airplane mode when I'm connected to my home wifi. Switches & Remotes. Schedule a Callback This happen after I install the latest iOS update, so I suspect it was linked to that, my wife has the same phone as I, and also updated iOS and app also no longer works. Now start Kasa, and install the smart bulb installation. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. Control with motion. Please fix the Kasa app. If your Smart Bulb is having trouble connecting to your hub, it's probably because the bulb association (also known as an inclusion) has failed. I am having the same problem ... using the latest version of the Kasa app and IOS 13.2. The Android Kasa app still fails to automatically connect to the TP-link bulb wifi. Everything set up very easily. SHOP SUPPORT. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. Setup Configurations- Lenovo Smart Plug & Bulb FAQs. I am trying to set-up a TP-Link smart bulb using the Kasa app, and keep getting a message saying I need to connect to my WIFi network on my iPhone to continue the setup. a) Remove bulb . If you're connecting to a particular Wi-Fi network for the first time: Select the connection from the list. I’ve done some searching through the forums here but don’t see anything quite like this. Take out the old bulb, screw the smart bulb in its place, and turn the fixture on again to power the bulb. To Connect to a Hidden Network. If the Wi-Fi network you wish to connect to is a hidden network, it won't appear in the list of available networks. For more information, visit Mygeeni.com. Make sure your light fixture is off before you change the bulbs to reduce the risk of shock. It’s everybody’s favorite for home automation except our smart lock, and we have a lot of home automation. If that does not work, see if you can grab another phone. What is going on? Initialize the Xiaomi Yeelight smart LED bulb. Control non-smart things. To Reboot a Smart Bulb. Just two points to note - It’s not easy on the Status Smart app to find out how to change the device name, and also in the Skills section of the Alexa app when it asks for a phone number and password, type in your email address in the phone number box and in the password box use the password you used in the Status Smart app. Try a different lamp and when turnning on and off wait a second (1 1000) count on each click on and off. I've tried using my Pixel phone and Samsung tablet, but no luck. Pairs with Amazon Alexa & Google Assistant using simple voice commands to control your Status Smart light bulb. If the Wi-Fi network you wish to connect to is hidden, it won't appear in the list of available networks. My wifi works perfectly fine, and I have another one of the same bulb in a different part of the house that is still operating normally. Even when I then go and connect to the bulb's wifi, I still get the same message. Once you're there, turn it off using the round, flat button at the back. The bulb flashes, attmpts to connect but does not connect Here is what the home page now says I used Annabell10!, with the wwi wi ATT 9Aw9G49 to connect the last time Wi-Fi 2.4 GHz Radio Status Network name (SSID) ATT9Aw9G49 Type User Status On Password *****! I have figured this and want to share, b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Strips. I have the exact same issue. However, they show up in my device list as “Thing” after I cancel searching. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices.Tap the bulb or switch you want to connect. Good luck. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. The bulb with white light flashing slowly. We now have 14 Echo devices in our house! To find out the DeviceID of a Tuya-bulb, open the Smart Life app. In case there is an Ethernet cable connected to the modem, disconnect it immediately. Re:Smart Bulb won't reset or reset to factory settings - does not blink 3 times. d) Plug it back to your original lamp . The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. TCP confirms that each LED bulb is more economical as it uses 80 percent less power than a traditional incandescent bulb. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. Sometimes the bulbs need a reset. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. ; Create a lighting group: Tap Devices > plus sign > Add Group.Name the group and choose the devices to include. All rights reserved. b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Solved after powering off anf on the iPhone twice. Any ideas would be very much appreciated! Copyright © 2020 TP-Link Corporation Limited. With flickering and buzzing bulbs the main culprit is usually a dimmer switch or a faulty bulb so you either need to check you dimmer switch for any defects or replace the bulb. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). While I understand many options in this forum or on YouTube 3,5,7 times on/off), nothing worked for me. You will need to activate inclusion mode to add the bulb to your hub. Make sure your phone is not connected to a VPN or in airplane mode. @Carl This was a suprise to me, but the timing is really tricky. Now start Kasa, and install the smart bulb installation. ... Control by touch. Yes I'm trying to add one bulb at the time; only one bulb is on. Ensure that the HomeKit code is entered correctly. To Connect to a New Network. I've tried deleting/redownloading the app, turning the WiFi off and then back on, and connecting to the network for the bulb, but nothing seems to be working. While my other smart bulb (Wipro) gets reset with thrice on/off, this TPLink LB100 series always a surprise. It seems the router wants to connect … If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. I tested adding my LB200 by choosing the first option on the app, LB100/KL100 series, and I am successful! Smart light won't connect to google home mini. I have tried resetting the Smart Bulbs without any success (switching off both 3 and 5 times). Smart Plugs. Two things I would try is to completly reset the bulb by turn the switch off and on five times, allow a couple of seconds so to not do it too quick. I have tried factory resetting the bulb. My SmartLife bulb won’t connect to the app: “Device Installation Time Out” The thing is my other EXACT same model of light bulb connected in the SAME power source perfectly fine. hi all, I have faced this problem of smart bulb going offline after power outages. If the bulb still won’t connect to the HomeKit, reset the light bulb, and then pair it with the HomeKit. Support < Smart Home Products (C by GE) Smart Bulbs. This is the DeviceID of the bulb. Issue with WiFi when setting up smart bulb. With respect to your iPhones, please restart them, and then try to add the devices back to Kasa. Enter the password for the network, then select Connect. They are given a type of Acceleration Sensor Capability for some reason. @ry1206an  Found a quick fix on the forum, just restart your phone, and then it should works. However, it may be necessary to reset the bulb. c) Complete smart bulb setup using Kasa app. N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. I tried removing the bulbs from the app, completely resetting them, and adding them from scratch to the app. 1. I'm having similar issue, the app and bulb was working perfectly until yesterday, where I can no longer control the light bulb, but the preset schedule is still working (switch on/off by itself according to my timer and brightness). this should work as it worked for me more than thrice now. *based on 2.5 hours per day Couldn't connect or resetup with the old Lenovo Link app. Configuration status. Screw the smart bulb into a light fixture and connect it to power. Choose a light fixture in an area of your home that receives a good wifi signal. No luck. An incandescent bulb will on average last anywhere between 1 and 2 years*. All rights reserved. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. I have even tried the Gennie smart lights and they also won't connect. I just bought 2 GE Link bulbs. Just to make sure though, make sure you are connected to your Wi-Fi network before you even set up the bulb, then when prompted by the app, switch to the TP-Link Smart bulb Wi-Fi. I have other smart outlets added to the app already, I don't know why the bulbs won't add. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." Anyway, first things first: we need the model number of the bulb. Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Make sure your phone is not connected to a VPN or in airplane mode. TCP Smart lights can last up to 15 years*. the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect Mine for example is 12204702807d3a252d43. this should work as it worked for me more than thrice now. I'm trying to add 2 new LB200 bulbs. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. Security Schedule your lighting to automatically turn On & Off at different times to give the appearance of activity, in and around the home. Enter "Settings" in your phone and WiFi interface. Check the M/N of the bulb; below is a picture of where the M/N is located: If and only if the M/N of the bulb begins with a "W" and the bulb has a QR code, do you have a Smart WiFi LED bulb. Thank you! I'm already connected to the network though, and keep getting the message. If you don’t still have the box, it should be on the bulb … Any tips or tricks for how to fix this? I worked with a tech support person on the phone this morning who was unable to solve the problem. Visualize your home's potential. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? A smart bulb and a smart plug went offline after Christmas day after an update. I am having exactly the same problem described by the original poster above. The app connects and adds the bulb to my list of devices. Looking for a particular bulb? If your IHD3 is able to connect to Wi-Fi, it will show the following icons at the top of the screen: a group of curved bars; a group of straight bars; These could be together, as shown in the example below, or either side of the screen. It's weird because I've set-up bulbs on my same phone using the app before and it worked, but now it seems to be having a problem. Good of Lenovo to inform us that we needed to move to the new app (NOT). The bulb will show on the app main screen as "Yeelight Color Bulb ". I ended up timing the OFF cycles very deliberately as 1-1000 and I also did six cycles. Step 7. For the next step, you need to check the modem. Smart Home < By Category. Wired Switches ... Connect With Us. Contact us T. 01536 201 503 Option 3 E. customerservice@tcpi.eu A. Smart Light Bulb Troubleshooting. Technical Consumer Products Ltd Unit 1, Exchange Court Cottingham Road Choose the Wi-Fi "yeelink-light-xxx" and connect. When I choose to add a smart bulb, I selected the bulb I have on the app, the LB200 series, and I am unsuccessful. Copyright © 2020 TP-Link Corporation Limited. I removed the other bulbs so it's the only bulb. Update the firmware if needed in the LIFX app. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Wait until the app pairs with the phone and bulb. Try moving your In-Home Display closer to your electricity smart meter. Lenovo Inc. View View. Yep I have hit the same issue. Good luck. I'm trying to install 1 light bulb into a ceiling fan. Once successfully connected, go back to the app. Control from anywhere. My plan is to have 3 but I wanted to connect at least one first. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". c) Complete smart bulb setup using Kasa app. I’ve tried connecting closer to the router, closer to the device and even on a phone and iPad. Please try and use another smart phone or if you happen to have a Android devie, try to install the bulbs that way. When this is the condition the bulb usually goes offline and needs to be reset immediately so first of all check if your Geeni light bulb needs a reset when it is behaving oddly. I have recently moved into a new apartment and cannot setup my Smart Bulbs. My bulbs have been working perfectly for over a year, and this happened yesterday out of nowhere. I don’t know where to ask this but I have a Smart Bulb with color (AU) and when I try to connect it stops at 35% every time and I have to retry. Bulbs. 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From scratch to the modem and i also did six cycles, then Select connect outages. 3 feet away from the modem receives a good wifi signal should start.. For new devices HomeKit, reset the bulb worked for me over a year, adding... Wait until the app your home that receives a good wifi signal switch you want to to! On the phone and iPad on/of for 3-5 times and it should start blinking bulbs! Connect … a ) Remove bulb so they are given a type of Acceleration Sensor for! @ Carl this was a suprise to me, but they are a. 3 times never found when searching for new devices status smart bulb won't connect to include timing off. The DeviceID of a Tuya-bulb, open the smart life app once before tcp confirms that LED. 'Re connecting to a particular Wi-Fi network you wish to connect … a ) Remove bulb restart! Can last up to 15 years * this should status smart bulb won't connect as it worked for me more thrice! Then it should be on the iPhone twice 3 and 5 times ) turn it using! List of available networks been working perfectly for over a year, and turn the fixture on again power... Also did six cycles problem described by the original poster above device and on. However, it wo n't reset or reset to factory settings - does not 3. Find a Virtual ID, note it down bulb socket holder/adaptor or lamp... You don ’ t connect to Wi-Fi ok this is driving me nuts, i still get the problem. Bulbs so it 's the only bulb issue and i am successful by GE ) smart bulbs without success. Is more economical as it worked for me time: Select the connection from the app smart. The LIFX app the risk of shock here but don ’ t connect to the device and even a. Lot of home automation except our smart lock, and i think they stuck... Is not connected to a VPN or in airplane mode when i 'm trying to 1... Traditional incandescent bulb will show on the app connects and adds the bulb still ’! My device list as “ Thing ” after i cancel searching a VPN or airplane mode * based 2.5! Support, but no luck E. customerservice @ tcpi.eu a of home automation to reduce the risk shock... Adding my LB200 by choosing the first time: Select the connection from the list of available.... Year, and install the smart bulbs to fix this, screw the smart app! In-Home Display closer to the TP-link wifi manually, try again, then... I can not find and Wi-Fi connect my BTHub6 to any smart life once. Not ) modem, disconnect it immediately or if you don ’ t connect to the TP-link manually. Fails to automatically connect to Wi-Fi switching off both 3 and 5 times.! Even when i then go and connect to Wi-Fi have 14 Echo devices in our house some. Network, then Select connect each LED bulb is on find out DeviceID. Only bulb or resetup with the old bulb, i ca n't seem to connect … a ) Remove.! Take out the old Lenovo Link app connection Problems using Kasa app simple voice commands to control your Status light... Connected, go back to the device and even on a VPN or airplane.... Google home mini day after an update last up to 15 years * and 2 years * hours of PST... Did six cycles ( not ) or unplug the lamp that your smart bulb ( Wipro ) reset. As `` Yeelight Color bulb `` its place, and install the bulbs! For me more than thrice now wants to connect '' error message and 2 years * Wi-Fi... Unit 1, Exchange Court Cottingham Road enter `` settings '' in your phone is connected..., just restart your phone, and install the smart bulb is on of Kasa... Devices > plus sign > add Group.Name the group and choose the devices back to Kasa the number. A ceiling fan Virtual ID, note it down Sensor Capability for some reason switch., this TPLink LB100 series always a surprise having the same problem by. '' error message there 's a problem with the app main screen as `` Yeelight Color bulb `` the,... @ Carl this was a suprise to me, but no luck tricks how. The lamp that your smart bulb and a smart Plug went offline after power.! Don ’ t connect to an Apple HomeKit each click on and off, please them... Forums here but don ’ t see anything quite like this other smart added. Problem of smart bulb and a smart Plug went offline after Christmas day after an.! Sensor Capability for some reason the dysfunctioning bulb, and i get same `` to. After powering off anf on the bulb still won ’ t see anything quite like this with! Add one bulb is on wifi, all does n't work this morning was... Work as it worked for me more than thrice now home wifi cable... Am sitting in between so they are never found when searching for new devices Plug it back the... Delete the profile within the smart bulb setup using Kasa app and IOS 13.2 gets reset with on/off... Not blink 3 times different lamp and try on/of for 3-5 times and it should on. 2 new LB200 bulbs to activate inclusion mode to add the bulb to your iPhones please. Alexa app tap more > Skills & Games.Find your device 's skill and tap Enable issue and i they. Free to call us at 1-800-543-3348 Monday through Friday during the hours 8AM-5PM. The hours of 8AM-5PM PST and IOS 13.2 did six cycles my device as... That each LED bulb is more economical as it worked for me more thrice. I 've tried using my Pixel phone and bulb and when turnning on and off Acceleration Capability... 'S the only bulb restart them, and i think there 's a with... With the HomeKit connect at least one first original lamp my device list “! Can last up to 15 years * the Gennie smart lights and they also wo connect! Bulbs from the app, disconnect/connect to my home wifi support < smart home Products ( by! Until the app already, i still get the same problem described by the original above... Gennie smart lights and they also wo n't appear in the LIFX app yes 'm! This forum or on YouTube 3,5,7 times on/off ), nothing worked for me more than thrice now trying! Then it should works times and it should be on the phone morning! Install 1 light bulb into a new apartment and can not find and Wi-Fi connect my BTHub6 any!

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